Your New Utilities

Ensure that all services and utilities have been secured prior to moving into your new home. Completing these steps at least a month in advance to your arrival will make your move easier! It will also prevent any interrupted service during your first few months in your new household. Use this handout as a reference and as a checklist to help guide you with your move.

Cambridge

Rogers
• You can call Rogers a month in advance to your move and book your installation 1-855-877-3824 or visit their website Rogers.com

Bell
• A Bell specialist will walk you through the moving process and schedule a technician the day of your move
• Bell Home Phone call 1-866-768-1198
• Bell Internet call 1-877-292-0877
• Bell TV call 1-888-748-9196
• Bell.ca

Canada Post
• Only 20 minutes of your time to complete the seven steps required to change your address
• Call 1-866-607-6301 for questions or more information or go to their website canadapost.ca

Union Gas
• The use of online forms makes this fast and easy with 24/7 access to set up
• Union Gas will take care of opening, closing and transferring your natural gas service
• Call 1-888-774-3111 if you need help with the moving process or have any questions

Reliance Energy
• Contact Reliance by calling their toll-free number
• Call 1-888-837-1451 for more information or go to their website RelianceHomeComfort.com

Cambridge and North Dumfries Hydro
• Complete the form in full at least 48 hours prior to the date you require service
• For more information they can be reached at 519-621-3484 or go to their website camhydro.com

City of Cambridge Water Service
• Fill out an application for Water Service a minimum of four days prior to the date you require service
• Please call 519-740-4524 for questions regarding the application form or visit their website cambridge.ca

Waterloo Region District School Board
• Use this link to find out which schools to attend wrdsb.ca

Kitchener

Rogers
• You can call Rogers a month in advance to your move and book your installation
• Call 1-877-3824 to get in touch with a representative Rogers.com

Bell
• A Bell Specialist can help you through the moving process step by step and schedule a technician for the day of your move
• Bell Home Phone call 1-866-768-1198
• Bell Internet call 1-877-292-0877
• Bell TV call 1-888-748-9196
• Bell.ca

Kitchener Utilities
• Applications can be filled out online 24/7 or in person if you do not have access to a computer
• Call 1-866-969-9994 or go to their website Kitchener Utilities

Regional Municipality of Waterloo Water Service
• Required a minimum of three business days prior to the date you require the service
• Call 519-575-4608 or go to their website Region of Waterloo

Kitchener-Wilmot Hydro
• A New Account Application completed in advance can be submitted in person, by fax or email
• Call 519-745-4771 for questions or more information or go to their website KWHydro.on.ca

Canada Post
• Take 20 minutes of your time to complete the seven-step process to change your address
• Call 1-866-607-6301 for more information or go to their website canadapost.ca

Waterloo Region District School Board
• Use the following link to find out which schools to attend
• Visit wrdsb.ca