1. Tangerine
Online Banking:
1. Log In:
○ Visit Tangerine's website.
○ Click "Log In" at the top-right corner.
○ Enter your Client Number and Password.
2. Navigate to Accounts:
○ On the dashboard, select the account type: Chequing, Savings, Investments, or
Mortgages.
3. Access Statements:
○ Click on the chosen account to open the Account Details page.
○ Click the "Statements" button below your balance information to view available
statements.
Tangerine
4. Download Statements:
○ Select the desired statement period.
○ Click to open the statement in PDF format.
○ Use the download icon to save the document to your device.
Mobile App:
1. Log In:
○ Open the Tangerine Mobile App.
○ Enter your Client Number and Password.
2. Navigate to Accounts:
○ Tap on the account type: Chequing, Savings, Investments, or Mortgages.
3. Access Statements:
○ Within the account details, tap the "Statements" option.
4. Download Statements:
○ Select the desired statement period.
○ Tap to open the statement and use the download or share icon to save it.
Customer Service Contact:
● Phone Number: 1-888-826-43742. Simplii Financial
Online Banking:
1. Log In:
○ Visit Simplii Financial's website.
○ Enter your Card Number and Password to sign in.
2. Navigate to Accounts:
○ On the Account Summary page, select the desired account: Chequing, Savings,
Investments, or Mortgages.
3. Access eStatements:
○ Click on the account to open Account Details.
○ Click the "View eStatements" link.
○ Choose the month and year of the statement you wish to view.
Simplii Financial
4. Download Statements:
○ The statement will open in PDF format.
○ Use the download icon to save it to your device.
Mobile App:
1. Log In:
○ Open the Simplii Financial Mobile App.
○ Enter your Card Number and Password.
2. Navigate to Accounts:
○ Tap on the desired account: Chequing, Savings, Investments, or Mortgages.
3. Access eStatements:
○ Tap "Account Info".
○ Select "View eStatements".
○ Choose the month and year of the statement you wish to view.
Simplii Financial
4. Download Statements:
○ The statement will open in PDF format.
○ Use the download or share icon to save it.
Customer Service Contact:
● Phone Number: 1-888-723-8881
3. EQ Bank
Online Banking:1. Log In:
○ Visit EQ Bank's website.
○ Click "Sign In" and enter your Email and Password.
2. Navigate to Accounts:
○ On the dashboard, select the account: Savings, GICs, or other investments.
3. Access Statements:
○ Click on the account to view details.
○ Look for a "Documents" or "Statements" section.
○ Select the statement period you wish to view.
4. Download Statements:
○ Open the statement in PDF format.
○ Use the download icon to save it to your device.
Mobile App:
1. Log In:
○ Open the EQ Bank Mobile App.
○ Enter your Email and Password.
2. Navigate to Accounts:
○ Tap on the account: Savings, GICs, or other investments.
3. Access Statements:
○ Within the account details, find the "Documents" or "Statements" section.
○ Select the statement period you wish to view.
4. Download Statements:
○ Open the statement and use the download or share icon to save it.
Customer Service Contact:
● Phone Number: 1-844-437-
4. Motusbank
Online Banking:
1. Log In:
○ Visit Motusbank's website.
○ Click "Sign In" at the top-right corner and enter your Username and Password.
2. Navigate to Accounts:
○ On the dashboard, you’ll see all your accounts, such as Chequing, Savings,
Investments, or Mortgages.
○ Select the account type you wish to view.3. Access Statements:
○ Look for a "Documents" or "Statements" section under the account details.
○ Click the desired statement type (bank, investment, or mortgage).
4. Download Statements:
○ Choose the statement period you want to view.
○ The statement will open as a PDF. Use the download icon to save it.
Mobile App:
1. Log In:
○ Open the Motusbank app on your device.
○ Enter your Username and Password to sign in.
2. Navigate to Accounts:
○ Tap the Accounts tab to see your accounts.
○ Select the specific Chequing, Savings, Investment, or Mortgage account.
3. Access Statements:
○ Within the account, look for the "Statements/Documents" option.
○ Choose the desired statement period.
4. Download Statements:
○ The statement will open as a PDF. Use the download or share icon to save it.
Customer Service Contact:
● Phone Number: 1-833-696-6887
5. Neo Financial
Online Banking:
1. Log In:
○ Go to Neo Financial's website.
○ Click "Sign In" and enter your credentials.
2. Navigate to Accounts:
○ On the dashboard, view your Savings or Credit accounts.
○ Click on the account you wish to view.
3. Access Statements:
○ Select the "Statements" or "Documents" section for the account.
○ Choose the statement period you wish to view.
4. Download Statements:
○ Open the statement in PDF format and use the download icon to save it.
Mobile App:
1. Log In:○ Open the Neo Financial app and sign in with your credentials.
2. Navigate to Accounts:
○ Tap the account (Savings or Credit) you wish to view.
3. Access Statements:
○ Tap on "Statements" within the account options.
○ Select the statement period.
4. Download Statements:
○ Open the statement and use the download or share option.
Customer Service Contact:
● Available through the app or website.
6. Wealthsimple Cash
Online Banking:
1. Log In:
○ Visit Wealthsimple's website.
○ Log in using your email and password.
2. Navigate to Accounts:
○ Select your Cash or Investment account.
3. Access Statements:
○ Go to "Documents" or "Statements" in the account menu.
○ Choose the statement period.
4. Download Statements:
○ Open the statement and save the PDF using the download icon.
Mobile App:
1. Log In:
○ Open the Wealthsimple app on your device.
○ Sign in using your email and password.
2. Navigate to Accounts:
○ Select your Cash or Investment account.
3. Access Statements:
○ Tap on "Documents" or "Statements".
4. Download Statements:
○ Open the statement and use the download or share icon.
Customer Service Contact:
● Available through the app or website.7. Manulife Bank
Online Banking:
1. Log In:
○ Go to Manulife Bank's website.
○ Click "Log In" and enter your credentials.
2. Navigate to Accounts:
○ Select your Banking, Investment, or Mortgage account.
3. Access Statements:
○ Click on "Statements/Documents" under the account menu.
○ Select the period for which you need the statement.
4. Download Statements:
○ Open the PDF and use the download icon to save it.
Mobile App:
1. Log In:
○ Open the Manulife Bank app and log in.
2. Navigate to Accounts:
○ Tap the account you want to view.
3. Access Statements:
○ Tap on "Statements/Documents".
4. Download Statements:
○ Select the desired statement and use the download option.
Customer Service Contact:
● Phone Number: 1-877-765-2265
8. Koho
Mobile App Only:
1. Log In:
○ Open the Koho app and log in.
2. Navigate to Accounts:
○ Tap on the dashboard to view your accounts.
3. Access Statements:
○ Tap on "Statements" in the menu.
4. Download Statements:○ Select the statement and save it using the download option.
Customer Service Contact:
● Available through the app or website.
9. Alterna Bank
Online Banking:
1. Log In:
○ Go to Alterna Bank's website.
○ Click "Sign In" and log in with your credentials.
2. Navigate to Accounts:
○ View your Chequing, Savings, Investments, or Mortgages.
3. Access Statements:
○ Look for "Statements/Documents" in the account menu.
○ Select the period to view the statement.
4. Download Statements:
○ Open the statement and save the PDF.
Mobile App:
1. Log In:
○ Open the Alterna Bank app and log in.
2. Navigate to Accounts:
○ Select the desired account.
3. Access Statements:
○ Tap on "Statements/Documents".
4. Download Statements:
○ Use the download or share option.
Customer Service Contact:
● Phone Number: 1-866-560-0120
