Royal Bank of Canada (RBC)
Using RBC Online Banking:
1. Log In to RBC Online Banking:
○ Visit RBC's website and click the "Sign In" button at the top-right corner.
○ Enter your Client Card or Username and Password, then click "Sign In".
2. Navigate to the Accounts Summary Page:
○ After logging in, you'll be on the Accounts Summary page, displaying all your
accounts.
3. Access Statements/Documents:
○ Click on "Statements/Documents" located at the top-right side of the screen.
RBC Royal Bank
4. Select Account and Statement Period:
○ On the Account Documents page, choose the account type (e.g., bank
accounts, credit cards).
○ Select the desired statement period from the dropdown menu.
5. View and Download Statement:
○ Click on the statement link to view it.
○ To download, use the download icon (usually a downward arrow) and save the
PDF to your computer.
Using the RBC Mobile App:
1. Open the App and Sign In:
○ Launch the RBC Mobile app and enter your credentials to sign in.
2. Access Statements:
○ Tap "More" in the navigation bar.
○ Under "Services", tap "Statements".
3. Select Account and Statement:
○ Choose the account to view statements.
○ Select the desired statement period to view or download.
Customer Service Number: 1-800-769-2555
Toronto-Dominion (TD) Bank
Using TD Online Banking:
1. Log In to EasyWeb:
○ Visit TD's website and click "EasyWeb Login".○ Enter your Username or Access Card Number and Password, then click
"Login".
2. Navigate to Statements & Documents:
○ From the left-hand menu, select "Statements & Documents".
3. Select Account and Statement Period:
○ Choose the account for which you want the statement.
○ Select the statement period from the available options.
4. View and Download Statement:
○ Click on the statement link to open it.
○ Use the download icon to save the PDF to your device.
Using the TD Mobile App:
1. Open the App and Sign In:
○ Launch the TD Mobile app and enter your credentials.
2. Access Statements & Documents:
○ Tap the "Accounts" tab.
○ Select the account you wish to view.
○ Tap "Statements & Documents".
3. Select Statement Period:
○ Choose the desired statement period.
4. View and Download Statement:
○ Tap on the statement to view it.
○ Use the download or share icon to save the statement.
Customer Service Number: 1-866-222-3456
Bank of Montreal (BMO)
Using BMO Online Banking:
1. Log In to BMO Online Banking:
○ Go to BMO's website and click "Sign In".
○ Enter your Card Number and Password, then click "Sign In".
2. Navigate to eStatements:
○ From the top menu, select "My Accounts".
○ Click on "View eStatements".
3. Select Account and Statement Period:
○ Choose the account you wish to view.
○ Select the statement period from the list.
4. View and Download Statement:
○ Click on the statement link to open it.
○ Use the download or print options to save the statement.Using the BMO Mobile App:
1. Open the App and Sign In:
○ Launch the BMO Mobile Banking app and enter your credentials.
2. Access eStatements:
○ Tap the "Accounts" tab.
○ Select the account you wish to view.
○ Tap "View eStatements".
3. Select Statement Period:
○ Choose the desired statement period.
4. View and Download Statement:
○ Tap on the statement to view it.
○ Use the download or share icon to save the statement.
Customer Service Number: 1-877-225-5266
Canadian Imperial Bank of Commerce (CIBC)
Using CIBC Online Banking:
1. Log In to CIBC Online Banking:
○ Visit CIBC's website.
○ Click the "Sign On" button, typically found in the top-right corner of the
homepage.
○ Enter your Card Number or Username and Password, then click "Sign On".
2. Navigate to eStatements:
○ After logging in, you’ll land on the Accounts Summary page, where all your
linked accounts are listed.
○ Click on "My Accounts", a tab or dropdown located in the main menu or on the
left side of the screen.
○ From the options, select "View eStatements".
3. Select Account and Statement Period:
○ Once in the eStatements section:
■ Choose the account for which you want the statement (e.g., Chequing,
Savings, or Credit Card).
■ Select the desired statement period from the available list (e.g.,
December 2024).
4. View and Download the Statement:
○ Click on the statement link to open it in PDF format.
○ To download, click the download icon (usually a downward arrow) in the PDF
viewer, or right-click and select "Save As".
○ Save the file to your computer or device.
5. Log Out:○ For security purposes, always log out of your online banking session by clicking
"Sign Out" at the top-right corner.
Using the CIBC Mobile App:
1. Open the App and Sign In:
○ Download and install the CIBC Mobile Banking app from the Apple App Store or
Google Play Store if you don’t already have it.
○ Open the app and sign in using your Card Number or Username and
Password.
2. Navigate to eStatements:
○ From the Home screen, tap on the account for which you want to access the
statement (e.g., Chequing, Savings, or Credit Card).
○ Look for a "Statements" or "Documents" option within the account details
section. This may be located at the bottom or in a dropdown menu.
3. Select Statement Period:
○ A list of available statement periods will appear (e.g., "Last Month" or "November
2024").
○ Tap on the desired statement to open it.
4. View and Download the Statement:
○ The statement will open as a PDF document.
○ Use the download or share icon (often displayed as a downward arrow or a box
with an upward arrow) to save the statement to your device or send it via
email/cloud storage.
5. Log Out:
○ Return to the main menu and tap "Sign Out" to ensure your account is secure.
○
● Phone Number: 1-800-465-2422
Access Credit Union
Using Online Banking:
1. Log In to Online Banking:
○ Visit Access Credit Union's website.
○ Enter your Login ID (Personal Access Number) and Password, then click "Sign
In".
2. Navigate to eStatements:
○ After logging in, you'll be directed to the Accounts Summary page.○ Click on "My Accounts" in the main navigation menu.
○ From the dropdown, select "View e-Statements".
3. Select Account and Statement Period:
○ A list of your accounts will be displayed.
○ Choose the account for which you wish to view the statement.
○ Select the desired statement period from the available options (e.g., January
2025).
4. View and Download the Statement:
○ Click on the statement link to open it in PDF format.
○ To download, click the download icon (usually a downward arrow) in the PDF
viewer, or right-click and select "Save As".
○ Save the file to your computer or device for future reference.
5. Log Out:
○ For security purposes, always log out by clicking "Sign Out", typically located at
the top-right corner of the page.
Using the Access Credit Union Mobile App:
1. Download and Install the App:
○ For iOS devices: Download from the App Store.
○ For Android devices: Download from Google Play.
2. Open the App and Sign In:
○ Launch the Access Credit Union Mobile app.
○ Enter your Login ID and Password, then tap "Sign In".
3. Navigate to eStatements:
○ From the Home screen, tap on the "Accounts" tab to view your accounts.
○ Select the account for which you want to access the statement.
○ Within the account details, look for an option labeled "eStatements" or
"Documents".
4. Select Statement Period:
○ A list of available statements organized by date will be displayed.
○ Tap on the desired statement period to open it.
5. View and Download the Statement:
○ The statement will open as a PDF document within the app.
○ To download or share, tap the share icon (a box with an upward arrow) and
choose the desired option to save or send the document.
6. Log Out:
○ Ensure you log out after completing your session by tapping the "Sign Out"
option, usually found in the app's menu.
Customer Service Contact Information:● Phone Number: 1-800-264-2926
● Email: [email protected]
● Website: www.accesscu.ca
If you encounter any issues or require further assistance, don't hesitate to contact Access Credit
Union's customer service through the provided phone number or email.
This comprehensive guide should assist you in accessing and downloading your eStatements
via both online banking and the mobile app for Access Credit Union.
Sources
4o
You said:
perfect now complete the same way for each of the other major credit unions in Canada
ChatGPT said:
ChatGPT
Certainly! Here's a detailed guide for accessing and downloading eStatements from major
Canadian credit unions via both online banking and mobile apps, along with customer service
contact information.
1. Vancity Credit Union
Using Online Banking:
1. Log In to Online Banking:
○ Visit Vancity's website.
○ Click the "Sign In" button located at the top-right corner.
○ Enter your Member Number and Password, then click "Sign In".
2. Navigate to eStatements:
○ Once logged in, select "Accounts" from the main menu.
○ Click on "eStatements" or "View Statements".
3. Select Account and Statement Period:
○ Choose the account for which you want to view statements.
○ Select the desired statement period from the list.
4. View and Download the Statement:
○ Click on the statement link to open it in PDF format.
○ Use the download icon to save the statement to your device.5. Log Out:
○ Click "Sign Out" at the top-right corner to end your session.
Using the Vancity Mobile App:
1. Open the App and Sign In:
○ Launch the Vancity Mobile app.
○ Enter your Member Number and Password, then tap "Sign In".
2. Navigate to eStatements:
○ Tap on the "Accounts" tab.
○ Select the account you wish to view.
○ Tap "eStatements" or "Statements".
3. Select Statement Period:
○ Choose the desired statement period.
4. View and Download the Statement:
○ Tap on the statement to open it.
○ Use the download or share icon to save the statement.
5. Log Out:
○ Tap "Sign Out" to ensure your account is secure.
Customer Service Number: 604-877-7000 or 1-888-VANCITY (826-2489)
2. Meridian Credit Union
Using Online Banking:
1. Log In to Online Banking:
○ Visit Meridian's website.
○ Click "Sign In" at the top-right corner.
○ Enter your Login ID and Password, then click "Sign In".
2. Navigate to eStatements:
○ Click on "My Accounts".
○ Select "eStatements" from the dropdown menu.
3. Select Account and Statement Period:
○ Choose the account you wish to view.
○ Select the desired statement period.
4. View and Download the Statement:
○ Click on the statement link to open it.
○ Use the download option to save the statement.
5. Log Out:
○ Click "Sign Out" to end your session.
Using the Meridian Mobile App:1. Open the App and Sign In:
○ Launch the Meridian Mobile app.
○ Enter your Login ID and Password, then tap "Sign In".
2. Navigate to eStatements:
○ Tap on "Accounts".
○ Select the account you wish to view.
○ Tap "eStatements".
3. Select Statement Period:
○ Choose the desired statement period.
4. View and Download the Statement:
○ Tap on the statement to open it.
○ Use the download or share icon to save the statement.
5. Log Out:
○ Tap "Sign Out" to ensure your account is secure.
Customer Service Number: 1-866-592-2226
3. Coast Capital Savings
Using Online Banking:
1. Log In to Online Banking:
○ Visit Coast Capital's website.
○ Click "Sign In" at the top-right corner.
○ Enter your Member Number and Password, then click "Sign In".
2. Navigate to eStatements:
○ Click on "Accounts".
○ Select "eStatements" from the menu.
3. Select Account and Statement Period:
○ Choose the account you wish to view.
○ Select the desired statement period.
4. View and Download the Statement:
○ Click on the statement link to open it.
○ Use the download option to save the statement.
5. Log Out:
○ Click "Sign Out" to end your session.
Using the Coast Capital Mobile App:
1. Open the App and Sign In:
○ Launch the Coast Capital Mobile app.
○ Enter your Member Number and Password, then tap "Sign In".
2. Navigate to eStatements:○ Tap on "Accounts".
○ Select the account you wish to view.
○ Tap "eStatements".
3. Select Statement Period:
○ Choose the desired statement period.
4. View and Download the Statement:
○ Tap on the statement to open it.
○ Use the download or share icon to save the statement.
5. Log Out:
○ Tap "Sign Out" to ensure your account is secure.
Customer Service Number: 1-888-517-7000
Servus Credit Union
Using Online Banking:
1. Log In to Online Banking:
○ Visit Servus Credit Union's website.
○ Click the "Sign In" button at the top-right corner of the homepage.
○ Enter your Username and Password, then click "Sign In" to access your
account.
2. Navigate to eStatements:
○ Once logged in, click on the "Accounts" tab in the main navigation menu.
○ From the dropdown or side menu, select "eStatements".
3. Select Account and Statement Period:
○ Choose the account for which you want to view the statement (e.g., Chequing or
Savings).
○ Select the desired statement period from the list of available options (e.g.,
"December 2024").
4. View and Download the Statement:
○ Click on the statement link to open it in PDF format.
○ Use the download icon (usually a downward arrow) or right-click on the PDF to
save it to your device.
5. Log Out:
○ Always log out after completing your session by clicking the "Sign Out" button at
the top-right corner.
Using the Servus Credit Union Mobile App:
1. Open the App and Sign In:
○ Download and install the Servus Mobile app from the Apple App Store or Google
Play Store.○ Open the app and enter your Username and Password, then tap "Sign In".
2. Navigate to eStatements:
○ From the Home screen, tap the "Accounts" tab to view a list of your accounts.
○ Select the specific account you want to access.
○ Look for an option labeled "eStatements" or "Statements", typically found in
the account details.
3. Select Statement Period:
○ A list of available statements will appear, organized by date (e.g., "November
2024").
○ Tap on the desired statement to open it.
4. View and Download the Statement:
○ The statement will open as a PDF document within the app.
○ Tap the download or share icon (usually a box with an upward arrow) to save
the statement to your device or share it via email or cloud storage.
5. Log Out:
○ To ensure your account's security, tap the "Menu" icon and select "Sign Out"
after completing your session.
Customer Service Contact Information:
● Phone Number: 1-877-378-8728
YNCU
1. Log In to Online Banking:
○ Visit YNCU's website.
○ Click the "Log In" button located in the top-right corner of the homepage.
○ Enter your Member Number and Password, then click "Log In".
2. Navigate to e-Statements:
○ Once logged in, hover over the "My Accounts" tab in the main navigation menu.
○ Select "View e-Statements" from the dropdown options.
3. Select Account and Statement Period:
○ On the e-Statements page, you will see a list of your accounts.
○ Select the specific Chequing or Savings account for which you want to access
statements.
○ Choose the desired statement period (e.g., last month, past quarter) from the
available list.
4. View and Download the Statement:
○ Click on the statement link for the selected period to open it in PDF format.○ Use the download icon (usually a downward arrow) to save the file to your
computer or device.
○ You can also print the statement directly from the PDF viewer if needed.
5. Log Out:
○ For security purposes, click "Log Out" in the top-right corner once you are done.
Accessing Bank Statements via YNCU Mobile App
1. Open the App and Sign In:
○ Launch the YNCU Mobile Banking app on your smartphone or tablet.
○ Enter your Member Number and Password, then tap "Log In".
2. Navigate to Accounts:
○ From the Home screen, tap on the "Accounts" tab to view a list of your
accounts.
○ Select the account (e.g., Chequing or Savings) for which you want to access
statements.
3. Access e-Statements:
○ Within the account details, look for an option labeled "e-Statements" or
"Statements". This is typically located in a submenu or under the account
options.
4. Select Statement Period:
○ A list of available statements, sorted by date (e.g., monthly or quarterly), will be
displayed.
○ Tap on the desired statement period to open it.
5. View and Download the Statement:
○ The statement will open as a PDF within the app.
○ Use the download or share icon (usually displayed as a downward arrow or
share symbol) to save the statement to your device or share it via email or other
platforms.
6. Log Out:
○ Tap the Menu icon and select "Log Out" to ensure your account is secure.
Customer Service Contact Information
● Phone Number: 1-888-413-YNCU (9628)
● Email: [email protected]
● Website Support: Visit YNCU Contact Us for additional assistance, live chat, or to
locate a branch near you.
